FREQUENTLY ASKED QUESTIONS
How do I install my new Air Conditioner?
Your new Nomadic Cooling 12V/24V/48V air conditioner can easily be installed in any new or existing 14x14 rooftop opening within one-two hours. Simply connect the positive and negative leads to any corresponding power source. Its that easy.
*Detailed instructions are available in the blog or on our Manual + Warranty Page found under Contact.
Shipping and logistics?
Thank you for shopping with Nomadic Cooling. The following are the terms and conditions that constitute our Shipping Policy.
Domestic & International Shipping Policy
Shipment processing time
Once payment has been received, your order will be added to our build queue. Each Nomadic Cooling air conditioning unit is hand assembled by our highly skilled staff in Glendale, Arizona. We are experiencing a high volume of orders, shipments may be delayed. All orders are processed within 7-20 business days depending on when the order is received. Orders are not shipped or delivered on weekends or holidays. If your unit need to be built/shipped in a rush please contact Nomadic Cooling we always work to fulfill your timeline. Please allow additional days in transit for delivery.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Nomadic Cooling does not ship to P.O. boxes for Air Conditioners. Depending on your products we may be able to accommodate shipping smaller electrical components to P.O. Boxes, but we suggest using a Residential or Company address if possible.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Nomadic Cooling is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Nomadic Cooling insures all air conditioning units during the delivery process. If you notice any damaged to the unit or the packaging and/or in questionable condition upon arrival
DO NOT ACCEPT the unit and contact Nomadic Cooling immediately.
Type of Refrigerant?
R134A Automotive refrigerant is used in all Nomadic Cooling Air Conditioners. This makes it easy to repair, fill, or remove refrigerant anywhere in the world. Any traditional automotive air conditioner repair facility has the ability to fix, repair, and refill wherever you may be.
Sales Tax and Sales Tax Exempt
Sales tax is charged on every purchase. If you have a business or if you are tax exampt for any other reason please contact Nomadic Cooling before purchase.
Purchase through www.nomadiccooling.com and once your documentation has been recieved at email@example.com you will quickly be refunded the corresponding amount.
What vehicles use Nomadic Cooling air conditioners?
Our products are used in Jeep Wranglers, Land Cruisers, Range Rovers, Ford Transit, Dodge ProMaster, Cheverolet Express, and Mercedes Sprinters vans, cut-away chassis, Class A RV, Class B RV, class C RVs, even boats. We also have an air conditioning unit for semi trucks. Basically if you can drive it we can cool it.
What is included with a Nomadic Cooling air conditioner?
Please take a look at the product page for the desired system a detailed list of all parts is included in the summary.
Are there any regular maintenance requirements?
Yes, it is advised to run your system a minimum of twice monthly even during the winter months.
Where is the best location for a Nomadic Cooling air conditioner?
If you already have a 14x14 rooftop opening, feel free to install the air conditioner in the corresponding opening. If you are adding the opening feel free to place in the desired location. An ideal placement is above the bed.
Charging lithium batteries for your air conditioner?
This is our favorite new device. We do not sell it but we highly recommend it. Check it out and determine if it is right for your vehicle.
Buck-Boost DC-DC Converter 25A / 50A / 100A
DC-DC Converter for charging a 12/24V service battery in vehicles with an intelligent dynamo.
The 50A Buck-Boost DC-DC Converter is a DC-DC converter for charging a 12/24V service battery in vehicles with an intelligent dynamo. Since, when the engine is running, these dynamos (powered by the on-board electronics of Euro 5 and 6 engines) do not always emit the correct charging current, a DC-DC converter is essential for charging the service battery properly.
Choosing the right wire size for your new air conditioner?
Using the correct wire for your new air conditioner is important! Use the chart below to determine the correct wire size for your application.
Always use stranded insulated copper wire rather than solid strand wire for positive and negative connections.
*If installing in a traditional recreational vehicle you cannot connect to existing houshold wires.
*When in doubt use the next largest wire size.
*Typically 2AWG is standard or 2x 4AWG if space is limited.
Correct Air Conditioner Sizing?
The ability of an air conditioner to cool a vehicle or maintain a desired temperature is dependent on the heat gain of the vehicle.
Physical size of vehicle
Quality and amount of insulation
Exposure to sunlight
Number of people inside the vehicle.
As a general rule, discharge air will be 15- 20 degrees F or 8 - 12 degrees C cooler than the air entering the unit.
For example, if the air entering the air conditioner is 80 degrees F or 27 degrees C (return air), the supply air (discharge air) into the vehicle will be 60 to 65 degrees F. or 15 to 19 degrees C. As long as this temperature difference is 15 to 20 degrees F, or 8 to 12 degrees C is being maintained, the unit is operating properly.
Again, give careful consideration to the vehicle heat gain variables. During extreme outdoor temperatures, the heat gain of the vehicle may be reduced by:
Parking the vehicle in a shaded area
Keeping windows and doors closed
Using window shades (blinds and/or curtains)
Avoiding the use of heat producing appliances.
For a more permanent solution to high heat gain situations, additional vehicle insulation, window awnings and/or window glass tinting should be considered.
A 14-1/4′′ x 14-1/4′′ (±1/2′′) square opening is required for installing this unit.
Roof construction with rafters/joists support frames on a minimum of 16 inch centers.
Minimum of 2 inches and maximum of 5-1/2 inches distance between roof to ceiling of RV.
Choosing Proper Location For Unit
When determining your cooling requirements, the following should be considered:
Size of RV.
Window area (increases heat gain).
Amount of insulation in walls and roof.
Geographical location where the RV will be used.
Personal comfort level required.
For one unit installation:
The unit should be mounted slightly forward of center (front to back) and centered from side to side.
For two unit installations:
Install one unit 1/3 and one unit 2/3’s from front of RV and centered from side to side.
Frost On Cooling Coil?
Frost on a small portion of the cooling coil is not unusual. Under certain conditions, ice may form on the evaporator coil. This is indicated by very cold output at very low air speed and the icing can be seen through the air inlet hole with the filter removed.
If this should occur make sure air vents are open and not obstructed. AC units have a greater tendency to frost when the outside temperature is relatively low. This may be prevented by adjusting the thermostat to a warmer setting.
Should frosting continue, operate unit on FAN ONLY setting until the cooling coil is free of frost; then resume normal operation.
Please see updated blog post regarding frosting on coils.
Energy Usage Explained
As the ouside air temperature increases so does the demand for energy from the air conditioning unit. Nomadic Cooling test our air conditioner units above 100F to determin maximum power consumption.
Power consumtion will be stated as followes: 12V @ 5/75 Amps
In this example this unit will consume up to 75amps when the outside temperature is over 100F. However, when the outside temperature decreases so will the demand for energy.
PLEASE REMEMBER: When designing your battery bank size energy consumption will fluctuate based on ambient temperature.
Made In USA?
Currently all Nomadic Cooling air conditioners assembly, filling, and testing is done in our Glendale, Arizona facility, although many of our components arrive from around the world.
We are thankful for our international partners contributions but Nomadic Cooling is working hard to bring production and sourcing of components within the United States.
This is an ambitious plan that will take time to fully execute, please feel free to ask any questions regarding the components of your current or future Nomadic Cooling air conditioner.
Our fundamental goal is to create the best products period!
Typical Cost of Professional Installation.
You may decide to have a reputable builder/outfitter install your new Nomadic Cooling air conditioner? If you do, installation of the unit and the electronics that accompany the unit will cost around one thousand dollars.
*Cost guidelines only pertains to the ac unit, not the complete electrical system.
If you are looking for a builder/outfitter in your area please give us a call and we can point you in the right direction.
Logos on Air Conditioner?
Nomadic Cooling does not place a logo on the outside of the Air Conditioning unit for three reasons.
1: 1/2 the units get painted a custom color and the decal would have to be removed anyways.
2: If you love your ac unit you will tell people where you purchased it.
3: Decals are not always aesthetically pleasing.
If you love your air conditioner and would like a logo please let us know and we will gladly send you a few.
Returns are welcome.
Customers are responsible for return shipping of any product to Nomadic Cooling.
A $250 restocking fee will be assessed for any purchase over $1000.
If any product arrives damaged due to shipping and/or customer related activities the cost of the damage will be reduced from the original sale price.
Refunds will not be processed until the unit is received and tested at Nomadic Cooling HQ
Shipping for Inspection and Repairs
At any time the Customer may ship any Nomadic Cooling air conditioner to Nomadic Cooling for inspection/repair at customers expense.
If repair/service is needed the cost will be covered by customer if the unit is out of warranty.