Nomadic Cooling ships small packages daily from FedEx, UPS and USPS.
We know you need your cold air technology and your high end electrical system as fast as possible. Our automated system will help you find the optimum rate and speed for your shipment.
Once payment has been received, your order will be added to our build queue. Each Nomadic Cooling air conditioning unit is hand-assembled by our highly skilled staff in Glendale, Arizona. We are experiencing a high volume of orders, shipments may be delayed. All orders are processed within 7-20 business days depending on when the order is received and paid for. Orders are not shipped or delivered on weekends or holidays. Currently, we are shipping on AC units and large packages Tuesdays and Thursdays. If your unit needs to be built/shipped in a rush please contact Nomadic Cooling we always work to fulfill your timeline. Please allow additional days in transit for delivery.
Delivery delays can occasionally occur.
Local Pickup
At this time our website does not support a local pickup option. To avoid shipping charges please email Nomadic Cooling at sales@nomadiccooling.com with your order details and we will create a manual invoice for you that does not have the shipping charges. Please keep in mind that not all items are stocked at our warehouse and available for pickup. The most popular items (AC units, CRX, most Victron) are always in stock at our warehouse.
Shipment to P.O. boxes or APO/FPO addresses:
Nomadic Cooling does not ship to P.O. boxes for Air Conditioners. Depending on your products we may be able to accommodate shipping smaller electrical components to P.O. Boxes, but we suggest using a residential or company address if possible.
Shipment confirmation & Order tracking:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
Nomadic Cooling is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Damages
Nomadic Cooling insures all air conditioning units during the delivery process. If you notice any damage to the unit or the packaging and/or in questionable condition upon arrival DO NOT ACCEPT the unit and contact Nomadic Cooling immediately.If the package is accepted with damage to the packaging and/or unit Nomadic Cooling cannot guarantee a replacement unit can be sent.
